Wait in view of the driver: Wait by the bus stop where the driver can see you. That way when your bus arrives, the driver will know to deploy the lift.
If you need the lift, just ask: If you need to use the lift and the driver has not already deployed it, please ask. He or she can assist you if you need help guiding your mobility device onto the lift. You may board the bus by either facing toward the bus or away from the bus when using the lift, whichever is easier for you.
Priority seating and securement areas: On board, the priority seating area is at the front or back of the bus. The driver will help secure your mobility device.
Transfer to a seat: It is your choice to transfer a seat or remain in your mobility device.
Give the driver your destination.
Getting off the bus: When the bus stops, the driver will remove the securement straps from your mobility device, and deploy the lift for you.
Tips for using the lifts: Set the brakes on your mobility device and turn off the power. If you are standing on the lift, be sure to hold onto the hand rail. Lifts can hold mobility devices up to 30 inches wide and 48 inches long, weighing up to 800 pounds when occupied. Backing your mobility device onto the lift may make it easier to maneuver into the securement area inside.
Securement: On board, the bus driver will help secure your mobility device to ensure a safe and comfortable ride. The illustration below shows how different types of mobility devices are secured: